Shared Service Centers
The ability to manage organizational complexity can provide SSCs with a significant competitive advantage — enabling them to rapidly respond to changing market conditions and the overall business environment.
In today’s fast-paced digital era, the ability to manage organizational complexity can provide a significant competitive advantage. However, the vast majority admit that their organizations have significant room for improvement.
Repetitive, manual tasks are monotonous for humans and cumbersome for businesses. Robotic process automation (RPA) helps automate processes, allowing early adopters in service delivery and global business services (GBS) to achieve cost efficiencies and create more nimble and competitive businesses. At the same time, quality increases while workers free up to perform higher-level tasks and analysis.
TR Process is a digital consultancy that offers a different approach for your Digital Tranformation journey. We carry out diagnoses, strategy design and organisational improvement, as well as providing support to implement and operationalize solutions using Digital Process Automation, Robotic Process Automation and Smart Process Applications, technology that will bring fast return and big data analytics, artificial intelligence, machine learning and cognitive computing that will significantly improve yours services.
Our experience is supported by an extensive set of practice benchmarks and our award-winning, internal talent management model. By having outstanding people, well motivated and with a differentiated culture of agile delivery, we ensure that our customers maximise their returns on investment.
Banking and Financial Services
TR Process makes financial services process smarter by automating the information-intensive, real-time customer interactions where customer loyalty is won or lost. Kofax solutions engage customers where they are, when they want, and how they want. They extend power to the customer and make business processes work whether it’s a simple hassle-free account opening or an interactive mortgage loan process.
With TR Process and Kofax solutions, financial institutions can combine market leading capture, process management, mobile and analytics capabilities to reduce processing costs, improve customer service and increase profitability while facilitating a proactive response to market opportunities and changing regulations.
TR Process enables insurance companies to dramatically transform and simplify the business-critical activities of information-intensive customer interactions in their business processes. Insurers can automatically capture, classify, extract and validate information through a touchless process, and then insert the information into their business processes.
The best-in-class TR Process platform manages all information, including paper forms and records, faxes, emails, texts, photos, web downloads, and more. TR Process empowers insurance carriers to manage information with unprecedented speed and accuracy—and harness it in new ways to drive growth and profitability.
With TR Process, insurers are seizing new opportunities to deliver outstanding customer service, highly efficient claims processing and greater business insight through business intelligence and analytics—all while meeting regulatory compliance..
TR Process makes the healthcare processes smarter with information capture, mobile capabilities and advanced analytics in order to streamline processes for improved patient care, reduced costs and heightened regulatory compliance.
TR Process enables healthcare organizations to meet new government mandates by eliminating paper and paper-based processes to facilitate information sharing and real-time access to patient information, allowing clinicians and administrators to make well-informed decisions.
TR Process helps healthcare organizations automate their document-driven processes by capturing all health, patient and financial information at the point of entry, transforming it into actionable information, and routing it to the point of care in a secure and auditable manner. Organizations can use one unified platform to capture and process any type of document, including insurance cards, driver licenses, admission forms, insurance claims, EOBs, invoices, reports, clinical notes, advanced directives, and lab results.
Construction and Real Estate
TR Process Infrastructure such as buildings, transportation, power plants and oil refineries have lifecycles that span decades, creating significant data challenges for EPCM contractors and the owner-operators.
Throughout the lifecycle of a project or asset – from design, construction and handover to operations – the number of assets that need to be documented, exchanged and referenced is enormous. Finding the right solution that can help improve secure collaboration and control between all stakeholders, while increasing compliance, mitigating risk, and is integrated with core processes can be a challenge.
To capture the greatest value from their information and investments, agile companies are seeking greater integration between their engineering document management solution and other core business processes and systems across their organization.
By integrating Master Data Management, Supply Chain Management, Project Management and Financial Controls processes you gain greater business insight, and increased performance in project execution and delivery − ensuring that information is available in the right context, across the total life of your asset.
TR Process The recent economic turbulence has accelerated the transformation from the practice of law into the business of law. Law firms must continually evaluate and update their business processes in order to remain competitive. One huge barrier firm’s face in meeting this challenge is transforming the firm’s information assets from reactive to responsive. Most firms are sitting on huge piles of data that they can’t find or use. This is rigid, limiting and costing them revenue.
On the other hand, a responsive firm can have information repositories that are huge but work as a single source of truth. Interoperable, and empowering. A responsive firm has information confidence and understands its environment –its market, its customers, its problems and its opportunities. – in real time. A responsive firm allows ideas to lead to innovation to lead to growth and scale.
Every matter has a large information shadow. In fact more than 80% of Enterprise Information is unstructured, but to date, most investment has been in structured information management such as Time and Billing and Litigation Support Systems. This was mostly because firms lacked the ability to comprehensively manage unstructured matter data. But now they can and they must – there’s incredible value hidden there.
TR Process can help enabling Smart Process Applications that turn firm information into an innovative firm. Smart Process Applications is a set of new concept and practices that optimize the value of information for law firms while minimizing its risks. TR Process SPA gives you control over the firm’s information enterprise, creating the opportunity for unlimited growth and responsiveness.
Customers learn the truth about a company's customer-centricity as soon as they voice a challenge they've encountered in making your product or service work for them. Do all your policies and processes really support superior customer experience ?
Smart Processes Applications
Smart process applications, as defined by Cambridge based Forrester Research Inc., are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities.
Robotic Process Automation
Businesses and governments are evolving their operations to accommodate an increasingly complex, volatile and interconnected global marketplace.
TR Process’s unique combination of skills, approaches, assets and tools help develop and operate scalable, efficient and agile business processes to deliver immediate and long-lasting value.
Smart process applications: Next-gen answer to business agility demand.- Karen Goulart
"With the imperative for customer experience and mobile solutions,
there was a demand that was not being met by those types of systems,"
"These smart process apps are lighter than the big, heavy,
packaged apps, they leverage mobility and they're more heavy in analytics."
To be considered a smart process application, the software must have five key attributes:- Margaret Rouse
Imported or embedded awareness data relevant to the business activity.
A collaboration platform on which people can create content needed for the activity.
BPM tools for executing the steps involved in a business process.
Document capture, document output and document management capabilities.
Embedded analytical tools.
" A new generation of applications to help make human-centric,- Forrester Research
collaborative business activities be more effective in oder
to help people be smarter in executing critical business activities."
TR Process is made by a team of awesome and experienced professionals.
Help you delight your customers and improvement your business processes is our main goal.
TR Process has helped hundreds of clients to improve execution and meet the needs of customers better by enabling smart process applications, robotic process automation and applying business process redesign. Typically, our work generates cost savings of 30 percent to 40 percent of the addressable cost base, but its real advantages are reduced cycle times and increased quality and customer satisfaction. Smart Process Applications are a new concept and architecture designed to support business activities that are people intensive, highly variable, loosely structured and subject to frequent change. They provide an essential link between systems of record and systems of engagement, or the ways in which customers interact with an organization. These systems of engagement include face-to-face interactions in branch offices, web portals, mobile apps and social media.To address these challenges, companies in all industries and geographies are focusing more attention and resources on smart process management . By enhancing their BPM capabilities, organizations stand to gain significant rewards. They can improve their visibility into key processes and their relationships, as well as the health of those processes, thus identifying opportunities to make improvements. We are Smart Process Experts and we will help and support you to automate your core business processes, improve your efficiency, reduce your costs, ensure compliance, and significantly increase your service levels to constituents inside and outside the organization. TR Process enables businesses to rapidly understand and automate even the most complex processes, and allows you to work with lines of business to identify new opportunities to drive your agenda of growth and innovation. TR Process SPA Platform and 5s3d Methodology consists of solutions for case management, business process management, service delivery, and business process transparency. These methodology accelerate time to value for you, and amplify your ability to iterate and innovate critical process in your company