Kofax Limited (NASDAQ and LSE: KFX) is a leading provider of smart process applications that simplify the business critical First Mile™ of information intensive customer interactions. We combine market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.
Customers learn the truth about a company's customer-centricity as soon as they voice a challenge they've encountered in making your product or service work for them. Do all your policies and processes really support superior customer experience ?
Smart Processes Applications
Smart process applications, as defined by Cambridge based Forrester Research Inc., are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities.
Robotic Process Automation
Businesses and governments are evolving their operations to accommodate an increasingly complex, volatile and interconnected global marketplace.
TR Process’s unique combination of skills, approaches, assets and tools help develop and operate scalable, efficient and agile business processes to deliver immediate and long-lasting value.
Smart process applications: Next-gen answer to business agility demand.- Karen Goulart
"With the imperative for customer experience and mobile solutions,
there was a demand that was not being met by those types of systems,"
"These smart process apps are lighter than the big, heavy,
packaged apps, they leverage mobility and they're more heavy in analytics."
To be considered a smart process application, the software must have five key attributes:- Margaret Rouse
Imported or embedded awareness data relevant to the business activity.
A collaboration platform on which people can create content needed for the activity.
BPM tools for executing the steps involved in a business process.
Document capture, document output and document management capabilities.
Embedded analytical tools.
" A new generation of applications to help make human-centric,- Forrester Research
collaborative business activities be more effective in oder
to help people be smarter in executing critical business activities."
TR Process is made by a team of awesome and experienced professionals.
Help you delight your customers and improvement your business processes is our main goal.
TR Process has helped hundreds of clients to improve execution and meet the needs of customers better by enabling smart process applications, robotic process automation and applying business process redesign. Typically, our work generates cost savings of 30 percent to 40 percent of the addressable cost base, but its real advantages are reduced cycle times and increased quality and customer satisfaction. Smart Process Applications are a new concept and architecture designed to support business activities that are people intensive, highly variable, loosely structured and subject to frequent change. They provide an essential link between systems of record and systems of engagement, or the ways in which customers interact with an organization. These systems of engagement include face-to-face interactions in branch offices, web portals, mobile apps and social media.To address these challenges, companies in all industries and geographies are focusing more attention and resources on smart process management . By enhancing their BPM capabilities, organizations stand to gain significant rewards. They can improve their visibility into key processes and their relationships, as well as the health of those processes, thus identifying opportunities to make improvements. We are Smart Process Experts and we will help and support you to automate your core business processes, improve your efficiency, reduce your costs, ensure compliance, and significantly increase your service levels to constituents inside and outside the organization. TR Process enables businesses to rapidly understand and automate even the most complex processes, and allows you to work with lines of business to identify new opportunities to drive your agenda of growth and innovation. TR Process SPA Platform and 5s3d Methodology consists of solutions for case management, business process management, service delivery, and business process transparency. These methodology accelerate time to value for you, and amplify your ability to iterate and innovate critical process in your company